Our Policies
At Clearwisdom Sdn Bhd, our commitment to excellence is reflected not only in the solutions we deliver but also in the standards we uphold. Since our incorporation in 2017, we have consistently strived to meet and exceed industry benchmarks in Aviation IT and Training. Our certifications are a testament to our dedication to quality, integrity, and professionalism — values that have been at the core of Clearwisdom from the very beginning. These accreditations affirm our capability to deliver world-class aviation solutions while maintaining the highest standards expected by our clients, partners, and regulatory authorities.
CW Quality Policy
Quality Policy Clearwisdom is committed to delivering aviation IT solutions and services that meet the highest quality standards. We continuously improve our processes to ensure consistent excellence across all operations, including our RDVT Site Office.
SHE Policy
Safety, Health & Environmental (SHE) Policy Clearwisdom is committed to ensuring the safety and health of all employees, trainees, visitors, contractors, and stakeholders while minimizing environmental impact. We strive to provide safe working conditions, reduce workplace hazards, minimize environmental pollution, and continuously improve our health, safety, and environmental practices.
Ethics & Anti Bribery Policy
Ethics & Anti-Bribery Policy Clearwisdom upholds the highest ethical standards in all business dealings, in full compliance with MACC Act Sec 17a and MS-ISO 37001 Anti-Bribery Management System. We maintain a zero-tolerance stance against bribery and corruption at all levels, ensuring fairness, transparency, and integrity across every aspect of our operations.
CW WHISTLEBLOWER POLICY
Whistleblower Policy Clearwisdom encourages staff and related parties to report corrupt practices or statutory and regulatory violations, and protects whistleblowers under the Whistleblower Protection Act 2010 — including confidentiality, immunity, and protection against retaliation.
Report via Whistleblower Form
CW CONFLICT OF INTEREST POLICY
Conflict of Interest Policy Clearwisdom expects all Directors, C-Suite Officers, and Senior Managers to act with integrity, impartiality, and transparency, in compliance with the Malaysian Companies Act 2016. Conflicts must be declared immediately to the Board, with mandatory recusal from related decisions and an annual declaration required from Directors and Senior Executives.
Conflict of Interest Scenarios (what counts as a conflict):
- Financial/equity interest in CW’s suppliers, clients, or competitors
- Holding directorships in entities dealing with CW
- Contractual dealings with employees, directors, or “Persons Connected”
- Misuse of CW property or confidential info for personal gain
- Accepting bribes, gifts, or favours outside policy limits
Enforcement:
- Non-disclosure is a breach of corporate duty under Malaysian law
- CW can investigate and take disciplinary action, including termination and reporting to authorities